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Shipping & Info


SHIPPING

We offer shipping worldwide via Canada Post!


CANADA

XPRESSPOST / 1 - 2 day delivery - includes order tracking + order insurance coverage up to $100.
$12 FLAT RATE shipping anywhere in Canada.

USA

CANADA POST TRACKED PACKET - USA / 4-6 day delivery - includes order tracking + order insurance coverage up to $100.
$17 FLAT RATE shipping anywhere in USA.

INTERNATIONAL

CANADA POST SMALL PACKET - INTERNATIONAL AIR / 10-21 day delivery - no tracking and no order insurance coverage. 
$15 FLAT RATE shipping anywhere outside CANADA & USA.

NOTE: all approximated delivery dates are noted in 'business days'.  Delivery dates vary by location and cannot be guaranteed.

* International Customers: SMALL PACKET - INTERNATIONAL AIR delivery can sometimes take up to 3-4 weeks. Because of conditions out of our control, once a package leaves Canada and enters into International Customs, we are unable to guarantee a delivery date.


Orders will ship out 2 - 4 days after purchase. Items ship out on business days only { Monday - Friday }  and we are unable to ship items out on weekends or statutory holidays.


PAYMENT & TAXES

All prices noted are in CAD dollars. USA & International Customers please note that local postal charges ( sales tax, customs duties, local tariffs ) may occur, depending on your region and local requirements. Payment of these charges may be required before delivery of your parcel can be made. These charges are at the customers own expense.

 

RETURNS & EXCHANGES

We want you to be delighted with your Jade Melnychuk Shop purchase and shopping experience. If you are not totally satisfied with your purchase, please contact us at - info@jademelnychuk.com within 30 days of purchase and we can work together to resolve any reasonable request.

We will gladly exchange items that are returned in new condition and original packaging for store credit, customer pays shipping both ways. We do not offer refunds unless your purchase is damaged, defective or cannot be replaced. We cannot be responsible for: items that are lost in the mail, orders that are shipped to the wrong address or international postage fees.

*All sale items are final sale and cannot be returned or exchanged.

 

TERMS & CONDITIONS

Please note that products purchased from Jade Melnychuk Shop are for personal use only and are not to be distributed, reproduced or resold for profit.

For Terms & Conditions that are related to baked goods sold, please go here.

 

Have a question before you order?